Raphael Suites (Sandton)
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Request to bookRaphael Suites
Each air-conditioned apartment has a TV with satellite channels. Some units include a seating area where you can relax. A well-equipped kitchen with oven and stove is available. For your comfort, you will find bathrobes and slippers.
There is a 24-hour front desk at the property. Other facilities at Raphael Suites include a sauna, fitness center, and guests can enjoy a meal at the restaurant.
Sandton City is 100 m from Raphael Suites, while the Sandton Gautrain Station is 500 m from the property. O.R. Tambo International Airport is 20 mi away.
WHEN BOOKING IMPORTANT:
- 2 Bedroom Luxury Suite (Maximum of 4 people - The price presented is per night ignore the number of guests)
- 2 Bedroom Grand Suite (Maximum of 4 people - The price presented is per night ignore the number of guests)
- Bedroom Presidential Suite (Maximum of 6 people - The price presented is per night ignore the number of guests)
WHAT'S INCLUDED:
CHECK-IN / CHECK-OUT:
- Check-in time is between 14:00 and 18:00
- Later check-ins are not a problem, but to avoid being treated as a "no show" guests must please advise us so that necessary arrangements can be made.
- Check-out is by 10:00 on day of departure.
CANCELLATION:
All cancellations must be done in writing by an e-mail. If a booking is cancelled, the following costs will apply
Should a booking be cancelled, the following portion of the deposit paid, may be retained:
- If cancelled 30 days before arrival you will be charged 10% of the total price
- If cancelled 8-30 days before arrival date 60% of total price will be charged
- A 100% cancellation fee will be charged for guaranteed reservations that fail to arrive or bookings cancelled within 5 days of arrival
PREPAYMENT:
- A total of 50% is required 30 days before arrival of booking
- A total of 100% is required 14 days before arrival of booking
100% prepayment for all 1 night stays
CHILDREN & BEDS:
Children aged 13 years and above are considered adults at this property.
The price shown is for the number of adults in your search. If you're travelling with children, add them to see correct price and occupancy information.
Cot and extra bed policies
0-1 years are Free
Extra bed by request at R130 per child, per night
2 - 15 years
Extra bed upon request - R130 per child, per night
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
1 cot or 1 extra bed available upon request.
All cots and extra beds are subject to availability.
NOTE: Any name changes due to the member not being the one traveling it will be an additional R500.
The member rates are subject to availability and may not apply during high demand periods.
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
Do I need the whole amount available in my wallet
You do not need to have the whole amount available in your travel wallet. Any outstanding amount may be settled by EFT
Can I pay cash upfront?
Yes, you can pay cash upfront. Even if you have the full, or partial amount in your travel wallet, if you choose to you may pay for your trip entirely with case, sent to us by EFT
Can I get a refund if I can't make my trip?
Yes, a full or partial refund may be applicable to you if you are no longer able to make your trip. An important note: Whether you can be refunded, and how much you can be refunded, depends on the terms and conditions of the travel package and accommodation where you have booked.
Does the total include flights and visas?
No. Flights and other travel items are arranges separately from your travel package and will therefore be at an additional cost, unless otherwise stated in the package you have chosen.
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