Hilton Garden Inn Umhlanga Arch - Umhlanga Experience
About Your Trip
Experience modern comfort and convenience at Hilton Garden Inn Umhlanga Arch, South Africa’s first Hilton Garden Inn, located in the vibrant Umhlanga Arch precinct.
Fun Fact Highlights:
· Gateway to the Dolphin Coast: Umhlanga is part of KwaZulu-Natal’s famous Dolphin Coast, where you can often spot bottlenose dolphins playing in the surf just off the shore — especially during early morning beach walks!
· Home to One of South Africa’s Most Photographed Lighthouses: The iconic Umhlanga Lighthouse, built in 1954, stands tall over the coastline and is one of the area’s most popular photo spots. It’s located right on the beachfront promenade and is a perfect place to catch sunrise or sunset.
· A Hub of Luxury, Shopping & Entertainment: Umhlanga Arch itself is a trendy lifestyle precinct that brings together boutique shopping, fine dining, rooftop bars, and artful architecture — all just a short stroll from your hotel. Plus, the nearby Gateway Theatre of Shopping is one of the largest malls in the Southern Hemisphere!
Terms & Conditions
Advance purchase, peak or high season surcharges, block out periods and minimum stay conditions may apply. Price valid for dates as specified.
What's Included
This Getaway will include 2 nights and 3 days in Hilton Garden Inn Umhlanga Arch Hotel, South Africa. Some highlights of your stay will be:
2 Nights' accommodation at the 4* Hilton Garden Inn Umhlanga Arch Hotel in a Kind Room with a Sofa Bed
- Tasty food covering:
- Daily Breakfast for all 2 days
- Dinner (Rockets Restaurant)
- R1000 Dinner Voucher
- 2 Hour Sea Safari Experience
-
BONUS:
- Wi-Fi
- Parking
- R500 Room Credit
You will be able to contact Asambeni should you require assistance while on your trip. This is to ensure that you have a great Getaway while in Hilton Garden Inn Umhlanga Arch. One of the Asambeni Getaway Gateway member will share their contact details for you to contact them should there be any issues.
Transportation
Flights are not included in the trip. Should you need to book a flight, you would have to book to land at the Durban Airport or you can contact Asambeni Getaway to assist you with getting one of the best flight prices to Durban. We highly recommend that you purchase travel insurance for any trip.
NOTE: There will be no transfers between the airport and hotel, that can be arranged for you on request.
What’s included for Members
Itinerary
Day 1
- Check into the hotel at any time after 3 p.m.
- 3-5 p.m.: Visit the welcome table in the hotel lobby.
- 6:30 p.m.: The rest of the evening at your leisure. Dinner is at your own expense.
Day 2
- 7-10 a.m.: Breakfast in the main dining room.
- 12-2pm: Sea Safari Experience
- 6 p.m.: Dinner
- Dinner at Rockets Restaurant
- R1000 Dinner Voucher
- Dinner at Rockets Restaurant
Day 3
- 7-10 a.m.: Breakfast in the main dining room.
- Check out of the hotel by 11a.m.
*The minimum age to consume alcohol is 18 years. Age is determined at the time of travel.
Itinerary subject to change.
Hotel Details
Designed for both business and leisure travellers, the hotel features:
- Together & Co. Restaurant
- 24-hour fitness centre
- Outdoor heated pool with ocean views
- 24-hour self-service laundry
- On-site EV charging
- Flexible meeting spaces
Guests can enjoy seamless check-in with Hilton’s Digital Key and benefit from the Hilton Honors loyalty program.
The Umhlanga Arch precinct enhances your stay with:
- Legacy Yard food hall
- Back Yard rooftop bar
- Boutique retail outlets
- Business and co-working spaces
Whether you're visiting for business, leisure, or both, Hilton Garden Inn Umhlanga Arch offers a contemporary and comfortable base in one of Durban's most dynamic locations.
Policies
CHECK-IN / CHECK-OUT:
- Check-in time is from 15h00
- Check out time is by 11h00
- Requests for early arrival or late check out must be made directly with the Hotel
- Every effort will be made to accommodate the request however the Hotel reserves the right to levy an additional charge to accommodate different check-in /out times.
CANCELLATION POLICY:
- All changes to the original booking must be received in writing via email
- The member has the right to cancel a booking but the following penalties will apply:
- Bookings cancelled are subject to a 20% cancellation fee on the booking value of the entire stay if cancelled within 32+ days prior to the arrival date.
- Bookings cancelled are subject to a 100% cancellation fee on the booking value of the entire stay if cancelled within 0-31 days prior to the arrival date.
- No Shows and Early Departures are subject to a 100% cancellation fee.
PREPAYMENT:
- You'll be charged a prepayment of 50% of the total price after reservation
- A total of 100% is required 30 days before arrival of booking
- 100% prepayment for all 1 night stays
CHILDREN & BEDS:
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Name Change Policy: Name changes are subject to a R500 name change fee.
In the unfortunate event that an activity or excursion is no longer available, we will substitute a similar activity of equal or greater value.
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
Do I need the whole amount available in my wallet
You do not need to have the whole amount available in your travel wallet. Any outstanding amount may be settled by EFT
Can I pay cash upfront?
Yes, you can pay cash upfront. Even if you have the full, or partial amount in your travel wallet, if you choose to you may pay for your trip entirely with case, sent to us by EFT
Can I get a refund if I can't make my trip?
Yes, a full or partial refund may be applicable to you if you are no longer able to make your trip. An important note: Whether you can be refunded, and how much you can be refunded, depends on the terms and conditions of the travel package and accommodation where you have booked.
Does the total include flights and visas?
No. Flights and other travel items are arranges separately from your travel package and will therefore be at an additional cost, unless otherwise stated in the package you have chosen.
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